Dear Axcess Hosting Client,
This is an important, REMINDER NOTICE about POSSIBLY IMPACTING maintenance message concerning your server(s):
iad2.eserver.axcess.us
We have been informed by our Partner PEER 1 Hosting, that they will be performing two proactive repairs of the critical electrical system during the following windows:
Saturday, November 13, 2010 from 7:00 AM EST - 7:00 PM EST
Saturday, November 20, 2010 from 7:00 AM EST - 7:00 AM EST on Sunday, November 21, 2010
The purpose of the two maintenances is to replace two static transfer switches that feed the Herndon, Virginia Data Center. One static transfer switch will be replaced during each maintenance window. The projected duration of the maintenance window scheduled for Saturday, November 13, 2010 is 12 hours and the maintenance window scheduled for Saturday, November 20, 2010 is 24 hours. If any remaining work is needed, it will be scheduled on Saturday, December 4, 2010 from 7:00 AM EST - 7:00 AM EST on Sunday, December 5, 2010. However, we will send an additional communication if this is necessary.
Please be advised that engineers will be doing both maintenances on the emergency power system that feeds your server(s) while it is still energized. This means we will not be shutting off power to your solution, but there is a certain amount of risk involved with working on electrical systems while they are energized. We will have staff and infrastructure in place to act in the unfortunate event something does go wrong. We are not expecting any power interruptions, but we will be prepared to react quickly.
If you have any questions or concerns regarding this maintenance, please feel free to contact us at 1-866-4AXCESS or through your normal support channel.
For updates, during the maintenance window please watch our Facebook Page at http://axcess.us/facebook and/or our Twitter Feed at http://axcess.us/twitter
Sincerely,
J. A. Restucci
Chief Technical Officer
Axcess Internet Services, Inc.®
Posted
Oct 28 2010, 11:39 AM
by
Axcess Internet®