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Major Dial-Up Outage Reported

Dear Axcess Dial-Up Customer,

Axcess Internet is aware of issues impacting customers in the states of Arizona, California, Colorado, Oregon, Texas and Washington.  There is currently maintenance being performed in these areas, and users may experience dial-up errors, including 678 or 718 errors.  Our ULC has dispatched a technician to resolve this issue as soon as possible. We do not have an ETR at this time, but will continue to monitor the situation closely and provide updates on our Twitter and Facebook pages.

We apologize for any inconvenience and appreciate your patience.

Sincerely,
J. A. Restucci
Chief Technology Officer
Axcess Internet Services, Inc.®

Posted Oct 04 2011, 08:52 PM by Axcess Internet®
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Comments

Axcess Internet® wrote re: Major Dial-Up Outage Reported
on 4 Oct 2011 20:59

a report has been received from our ULC in Nevada that this issue is being reported there as well.  We are adding Nevada to the list of states.

Axcess Internet® wrote re: Major Dial-Up Outage Reported
on 5 Oct 2011 9:33

All affected TNs have been rerouted and our ULC is in the process of testing and confirmation. Please let us know if you see any issues at this time. We will provide an update once all relevant testing has been completed successfully.

Axcess Internet® | Phone: 1.866.4AXCESS | Fax: 1.509.293.7795 | Copyright © 2012 Axcess Internet®